Thank you for shopping at Sterick.com. Please read this policy carefully before making a purchase.
1. Digital Products – No Refunds
All products sold on Sterick.com are digital goods delivered electronically. Due to the nature of digital content, all sales are final and non-refundable once the product has been accessed, downloaded, or delivered.
2. Exceptions
We may offer refunds only under the following exceptional circumstances:
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You purchased the same item more than once by mistake.
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The file is corrupted, incomplete, or not working as described, and our support team is unable to resolve the issue.
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You did not receive access/download due to a technical error on our part.
To request an exception, you must contact us within 7 days of your purchase with:
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Your order number
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A detailed description of the issue
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Proof (such as screenshots) if applicable
We reserve the right to approve or deny refund requests at our sole discretion.
3. Unauthorized Transactions
If you believe a purchase was made fraudulently or without your authorization, please contact us immediately at [your support email]. We may request additional information to investigate the issue.
4. Contact Us
If you have any questions about our return and refund policy, please contact us at:
Email: support@sterick.com